Safety Helpline

Take the guesswork out of safety. Become a Safety Helpline member and get a direct line to highly trained safety professionals.

Don’t waste time searching for the answer to your next safety question, simply call or email us and we’ll give you a fast and accurate answer.

With 24/7 access to an extensive library of safety material, including legislative summaries, fact sheets, and safety bulletins, you'll never be alone in your safety journey.

View & Print Brochure

The Safety Helpline Gives You

Professional Safety Support - Get fast answers to your safety questions from highly trained safety professionals

Legislation Made Easy -  Stay up to date with ever-changing legislation and standards with clear and concise summaries and checklists.

Save Time And Stress - 24/7 access to an extensive library of ready-to-use fact sheets, safety webinars, and legislative summaries.

On-Demand Phone and Email Support

When you become a Safety Helpline member, you simply call or email our highly qualified Safety experts with any safety question.

One of our team will give you a fast and accurate answer. We’ll also back up our answer with an email response for your records to show your decision was based on external professional advice.

“How often should we be doing safety inspections?”

“How close can our workers be to an operational forklift?”

“Are we storing our chemicals properly?”

“How close are workers allowed to be to an exposed roof edge without a harness or handrails?”

“When should we review our risk assessments?”

24/7 Access To Safety Helpline Members Area:

Save time and frustration with a library of ready-to-use safety fact sheets and checklists covering the most important safety topics and the latest legislation.

  • Fact Sheets & Bulletins Monthly emails with a new ready-to-use safety fact sheet or a bulletin on a trending safety topic.

  • Legislative Updates Quarterly legislative updates summarising the key changes to workplace legislation and standards (all Australian states and New Zealand)

  • Safety Webinars Get the latest safety news and tips on our monthly safety webinars. Short, sharp and practical (typically 20 to 30 mins).

  • Newsletters Monthly newsletters to keep you up to date with the latest safety issues, key safety topics and legislation changes.


Can The Safety Helpline Help Your Business?

Yes, it can!

Our Safety Helpline members include Toyota Australia, small engine workshops, business schools, stock feed suppliers and plumbing businesses.

Whether you have an in-house Safety team or have just been handed the responsibility of Safety and are unsure where to start, the Safety Helpline will help you.

If You Have No Safety Expertise

The Safety Helpline:

  • Will be your first line of defense when faced with a WorkSafe inquiry or workplace injury.

  • Reduces your exposure to prosecution by identifying your biggest safety risks.

  • Helps you stay up to date and make sense of the ever-changing legislation that impacts your business.

  • Gives you confidence that you're working on the right things to keep your team safe

  • Might save you the headache of hiring a safety person for your business.

If You Have Safety Expertise (Or A Team)

The Safety Helpline:

  • Gives you externally verified answers to your technical safety questions.

  • Saves you time because we do the research and analysis for you.

  • Keeps you up to date with Safety legislation in your state and industry.

  • Improves and validates your safety programs. We will review against regulations, standards and best-practices.

  • Reduces the stress of managing multiple sites that don’t have on-site safety representation.


Safety Helpline Plans

Choose the plan that gives you the level of support you need:

HELPLINE BASIC

$300 Per Month

(Excl. GST)

Fast, reliable access to safety specialists whenever you need them.

Also includes access to safety legislation updates, templates, and checklists to help you stay compliant and up-to-date.

HELPLINE PLUS+

$900 Per Month

(Excl. GST)

Fast, accurate answers plus a dedicated point of contact who will create a Safety Action Plan.

Your expert will monitor your safety practices and progress through monthly check-ins and mini-trainings

HELPLINE ELITE

Custom Price

The perfect solution for larger organizations with complex safety needs.

We'll work with you to create a fully customized Safety Action Plan tailored to your unique safety requirements.

Inclusions (Helpline Basic)

SAFETY SUPPORT

Fast and accurate answers to your safety questions via phone and email. (1hr per month)

ONLINE MEMBERS AREA

24/7 access to an extensive library of safety material to keep your team up to date and save you time.

You’ll find legislative summaries and checklists, ready-to-use facts sheets and safety bulletins.

Call to learn more +61 (03) 8544 4300

Inclusions (Helpline Plus+)

SAFETY SUPPORT

Fast and accurate answers to your safety questions via phone and email. (5 hrs per month)

ONLINE MEMBERS AREA

24/7 access to an extensive library of safety material to keep your team up to date and save you time.

You’ll find legislative summaries and checklists, ready-to-use facts sheets and safety bulletins.

DEDICATED SAFETY EXPERT

Your dedicated safety expert will answer your safety questions and monitor your safety practices and progress.

SITE VISIT (PHYSICAL OR VIRTUAL)

A site walkthrough to identify any gaps or issues in your health and safety practices. We’ll do a virtual walkthrough (video call) if you’re not in Melbourne.

A SAFETY ACTION PLAN

Your tailored Safety Action Plan will help you set clear goals and prioritise your safety activities.

MONTHLY CHECK-INS & TRAINING

Monthly toolbox check-ins to keep you and your team up to date and on track. Need training? We can also deliver tailored safety training to your workers.

PERSONALISED LEGISLATIVE UPDATES

Quarterly summaries of the key changes to workplace legislation and standards that specifically impact your business.

Call to learn more +61 (03) 8544 4300

Inclusions (Helpline Elite)

FULLY CUSTOMISED FOR YOU

The perfect solution if your business has complex safety needs.

You get everything in the Plus+ plan, and we'll work with you to create a fully customised Safety Action Plan, tailor-made to your unique safety requirements.

Call to learn more +61 (03) 8544 4300


Don't Go It Alone.

Enquire About The Safety Helpline Today!

Get fast answers to your safety questions from highly trained safety professionals and stay up to date with ever-changing legislation and standards.

If you’d like some more information about the Safety Helpline and how it will help your business, give us a call or send us an email.

P +61 (03) 8544 4300

E enquiries@safetyaction.com.au