Low-Level Incivility
Studies and practical experience tells us many workplace culture and communication problems start with low-level incivility.
So why is this important? By knowing it is the little things such as; jestures, rolling eyes, body language, and inappropriate jokes, texts, or comments, that we can act before it grows into a serious company-wide culture crisis.
Therefore, your safety program needs to include coaching and training for all front-line supervisors and managers, so they understand the importance of “tone and manner” in all communications, along with simply treating everyone in the way we ourselves would like.
Our 2-day safety leadership foundation course provides techniques and tips for front-line leaders to demonstrate care and build the desired culture in your business.
Call us on 03 8544 4300 or email for more information